- Implement corporate HR strategies, objectives and processes in the local market environment. Cooperate closely with Head Office HR department. Develop local HR strategy. - Drive of all HR processes in full compliance with the company policies and standards, including, talent management, recruitment, on-boarding, training, development, performance management, compensation&benefits, corporate culture, employee and industrial relations, organization design, etc., - Arrange cross-functional cooperation between departments and units. Provid strategic business partnership in a global, matrix management structure. - Support of Business and act as advisor and partner for management and employees on all HR-related issues. Coach them in all HR issues with focus on performance management, employee relations, engagement, motivation and conflict resolution. - Manage C&B process: HR budgeting and control, development and implementation of KPIs system for front and back functions, development and optimization of benefit strategy and policies. - Manage corporate culture issues and corporate communications. - Manage assessment process: implement Group Policy and develop local assessment events and procedures. Conduct annual and mid-year assessment, assessment by objectives, assessment 360. - Manage recruitment: direct search, executive search, head hunting. Improvement of recruitment efficiency. Automatization of recruitment process. On-boarding. - Manage training and development process and strategy, prepare training plans, choose training providers and conduct tenders, assess training efficiency. - Work with Key people and Talents, develop and coordinate Personal development plans . - Communication with Head office. - Manage of staff records and document management. - Mange HR Units (3 subordinates)

- Design, implement and develop Training Centre from scratch - Manage T&D team (80 training managers + 2 recruiters). - Work out the T&D strategy. - Analyze training needs of staff through a performance approach. - |Develop and implement assessment process. - Training planing. - Budgeting. - Hold tenders and choose external training providers. - Create training programs (sales skills, sales management, motivation training, field trainings, product training). - Prepare regular reports on the process of implementation of training plans for the CEO. - Establish and develop business relationship with T&D and sales divisions of partners . - Develop and implement motivation programs for sales staff. - Run the recruitment process. - Identify recruitment channels and sources

- Developing and managing training system; - Coordinating trainers’ schedule and activities (6 trainers); - Planning trainings, development budget; - Analyzing training needs, determine the subject, content of trainings; - Working out training programs (sales skills, new products trainings, training for trainers); - Prepare materials for trainings (presentations, handouts and trainer’s guide); - Conducting trainings and seminars; - Coaching sales staff in fields; - Participation in development of assessment and motivation systems for sales staff; - Developing communication system with branch staff and bank training department.

Planning and organizing training, seminars and workshops of different types both in consultants and customers; Conducting sales skills and product trainings; Preparing all materials for training: translating, adapting training programs, presentations, printed materials, trainers guidelines; Working out new training programs; Analyzing training needs and training effectiveness; Developing and arranging assessment system; Conducting on-the-job education of consultants at counter (couching); Planning and organizing motivation events; Organizing and conducting seminars and round tables for loyal customers; Training and mentoring new trainers; Working out recruiting policy for region staff (BA’s, coordinators, training manager) Conducting interviews, selecting candidates.

Translating and preparing materials for trainings and medical visits; Handling materials production; Working out new local training programs; Organizing trainings, seminars, round tables, medical exhibitions; Conducting training meetings, seminars and workshops; Developing motivation programs for consultants; Evaluating the consultants' product knowledge and sales skills, acquired in the process of training.

Working out the structure of a pharmacy chain as an independent trade mark on the market (competitive advantages, attributes, logo, trade mark etc.); Creating promotional, advertising and communicative strategies, analysis of their correspondences to the company’s aims; Analyzing competitors, effectiveness of promotion and PR-activity; Obtaining relations with Mass Media, creation of press-launches, articles, press-conferences; Coordinating marketing researches, promo-actions with manufacturers; Establishing and maintaining relationship with Health authorities; Cooperating with HR Department in creation of corporate communication inside the company.

Planning and running PR- campaign and project; Maintaining PR budget; Preparing and handling production of promotional materials and souvenirs; Preparing training on products and skills for stuff; Organizing conferences, round tables and exhibitions; Providing full range of administrative and organizational support; Making travel arrangements; Preparing presentation materials; Collecting information for reports.

Faculty of Economics, Human Resource Management

Economic department, Second High Education

MBA Marketing

Philological department, Diploma with honors

Coaching Institute, St.-Petersburg

Coaching Institute, St.-Petersburg, Certificat

Moscow NLP Center, Certificate

Project Practice, Certificate

Academy of Live Business, Certificate

East-Weast Coaching School, Certificate

Synton, Certificate

Training Art, Certificate